
FAQS
We work directly with our manufacturers in India who are SEDEX certified who believe in the principles of social accountability and follow ethical business practices. No child labour, fair wages and working conditions.
Sedex stands for Supplier Ethical Data Exchange, which is an online system that allows suppliers to maintain data on ethical & responsible practices and allows them to share this information with their customers.
We aim to ship your order within 1-2 working days from Auckland Our estimated delivery times from when an order is placed are within 2-5working days. These timeframes can vary across holiday periods as well as around public holidays.We use non signature Courier Post or Fastway couriers. Signature post available on request.
We will make a sample prototype bag with print logo for your approval. Your responsibility is to check artwork and spell check etc! Digital sample is sent to you for your approval or a physical sample is a better option and will be couriered to you at your expense. After approval we commence with production.


